Comments on: We Love to Travel – But Our Luggage Didn’t Make It http://www.welovedc.com/2008/10/08/travel-luggage-lost/ Your Life Beyond The Capitol Fri, 10 Feb 2012 08:22:23 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Lisa http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1688 Lisa Fri, 10 Oct 2008 14:15:26 +0000 http://www.welovedc.com/?p=6407#comment-1688 And just before you hand over your bag, use your cell phone to take a picture ofit. Because when it goes missing you're going to have to give a description and even though you've had that bag for years, you won't remember if it has one or two pockets on the front or where the handle is. I've been reunited with bags much faster when I could show them the picture. And just before you hand over your bag, use your cell phone to take a picture ofit. Because when it goes missing you’re going to have to give a description and even though you’ve had that bag for years, you won’t remember if it has one or two pockets on the front or where the handle is. I’ve been reunited with bags much faster when I could show them the picture.

]]> By: carlweaver http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1648 carlweaver Wed, 08 Oct 2008 22:53:35 +0000 http://www.welovedc.com/?p=6407#comment-1648 You know, as dangerous as it is to do in airports nowadays, sometimes you have to put up a stink about this stuff. This is an aside and more relevant to the next article in this series, but my wife and I checked in for a flight from PVD to PHL to London, only to be told later that US Air canceled the flight to PHL, so my wife was going to miss the first day of the conference she was supposed to speak at. In the meantime, they said we couldn't have our bags back because they had already been checked, but that we should find a room in a nearby hotel. Without a change of clothes. I put up a stink and at least got our bags back, but they refused to compensate us for the added expense (~$200) for getting a hotel room near the airport. You know, as dangerous as it is to do in airports nowadays, sometimes you have to put up a stink about this stuff. This is an aside and more relevant to the next article in this series, but my wife and I checked in for a flight from PVD to PHL to London, only to be told later that US Air canceled the flight to PHL, so my wife was going to miss the first day of the conference she was supposed to speak at.

In the meantime, they said we couldn’t have our bags back because they had already been checked, but that we should find a room in a nearby hotel. Without a change of clothes. I put up a stink and at least got our bags back, but they refused to compensate us for the added expense (~$200) for getting a hotel room near the airport.

]]> By: Paulo http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1629 Paulo Wed, 08 Oct 2008 18:55:38 +0000 http://www.welovedc.com/?p=6407#comment-1629 Airtran <a href="http://hownow.brownpau.com/archives/2006/05/lost_bags/" rel="nofollow">lost my bags</a> somewhere between MCO, ATL, and DCA once. When they finally found and delivered the bags to my home one of them was wrecked. To their credit they replaced the bag for me after I sent them an email (prominently cc:'d to DOT's <a href="http://airconsumer.ost.dot.gov/problems.htm" rel="nofollow">aviation consumer protection report hotline</a>). Airtran lost my bags somewhere between MCO, ATL, and DCA once. When they finally found and delivered the bags to my home one of them was wrecked. To their credit they replaced the bag for me after I sent them an email (prominently cc:’d to DOT’s aviation consumer protection report hotline).

]]> By: Tiffany Bridge http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1620 Tiffany Bridge Wed, 08 Oct 2008 17:07:18 +0000 http://www.welovedc.com/?p=6407#comment-1620 We had a good experience with American Express when United lost our bag (ON A DIRECT FLIGHT). After hours of getting the runaround from airline staff, Tom remembered that the tickets were booked on his AmEx. He called AmEx at 11PM, and within 90 minutes a sheepish-looking airline employee was at our hotel door with our bag. Then AmEx called to check that we had indeed recieved our bag. When asked how they had done it, they REALLY said, "We have our ways." Amex is the freaking Mafia. We had a good experience with American Express when United lost our bag (ON A DIRECT FLIGHT). After hours of getting the runaround from airline staff, Tom remembered that the tickets were booked on his AmEx. He called AmEx at 11PM, and within 90 minutes a sheepish-looking airline employee was at our hotel door with our bag. Then AmEx called to check that we had indeed recieved our bag. When asked how they had done it, they REALLY said, “We have our ways.” Amex is the freaking Mafia.

]]> By: carlweaver http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1619 carlweaver Wed, 08 Oct 2008 16:29:36 +0000 http://www.welovedc.com/?p=6407#comment-1619 I have to agree. Lost luggage sucks, and the airlines do everything they can to avoid paying for anything. I spent three days in Toronto with the same set of clothes, thanks to Continental and their unwillingness to give me anything for my baggage they lost. I finally got my suitcase just in time to check it back at the airport and return home. I have to agree. Lost luggage sucks, and the airlines do everything they can to avoid paying for anything. I spent three days in Toronto with the same set of clothes, thanks to Continental and their unwillingness to give me anything for my baggage they lost. I finally got my suitcase just in time to check it back at the airport and return home.

]]> By: Wayan http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1615 Wayan Wed, 08 Oct 2008 15:59:32 +0000 http://www.welovedc.com/?p=6407#comment-1615 If you are one of those "pretentious United fliers" you can even use the <a href="http://www.welovedc.com/2008/10/08/luggage-location-check/" rel="nofollow">Luggage Locater</a> to track your bags. If you are one of those “pretentious United fliers” you can even use the Luggage Locater to track your bags.

]]> By: Hobbes http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1611 Hobbes Wed, 08 Oct 2008 14:35:15 +0000 http://www.welovedc.com/?p=6407#comment-1611 Good tips! Good tips!

]]> By: KatieT http://www.welovedc.com/2008/10/08/travel-luggage-lost/comment-page-1/#comment-1610 KatieT Wed, 08 Oct 2008 14:27:55 +0000 http://www.welovedc.com/?p=6407#comment-1610 renter's insurance also covers things like stolen bags. remember to ALWAYS hang on to your bag, as in: wrap your fingers around those handles. having the bag just touching you is not enough! even when you're in paris...ugh. #$%& paris. renter’s insurance also covers things like stolen bags. remember to ALWAYS hang on to your bag, as in: wrap your fingers around those handles. having the bag just touching you is not enough! even when you’re in paris…ugh. #$%& paris.

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