Show Pride in Customer Service

Dear Metrorail:

I congratulate you on posting your Customer Service hours in the McPherson Square Metro Station. I appreciate the opportunity to ask questions and get answers from you during the morning and evening commute – when I have the time & usually the problem.

I would only suggest one small change.

Might you post the hours with a little more respect than this, a torn and stained poster leaning haphazardly on a railing in the station entrance.

Have pride in Metrorail, I do.

This post appeared in its original form at DC Metblogs

Married, mortgaged, and soon to be a father, Wayan Vota is in the fast lane to mid-life respectability – until the day his brood finds his intimate journal of global traveling and curses him with the ever-eternal reply “I’m gonna be just like you, Dad!”

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