The next time you see smoke at Farragut North or a bus on fire, WMATA suggests you call Metro customer service for information: 202-637-7000 It will now give emergency information before the prompts for general Metro information.
Um, yeah, depending on the day, that might be a long wait before you get to the standard information prompts.
A better action might be checking the WMATA website for real-time information about Metro service disruptions, bus detours or other emergency information, or signing up for the e-Alerts.
I say the latter, for the custom e-mail notifies me via text message to my phone when suspicious packages are found.
This post appeared in its original form at DC Metblogs