Metro Recruits Outside Help To Fix Escalator Outages

Photo courtesy of
‘Foggy Bottom Up Escalator Closure’
courtesy of ‘brownpau’

It’s no secret that Metro escalators are a source of daily frustration for thousands of commuters.

“Escalators are an integral part of the passengers’ ride and experience,” Metro board member Mortimer Downey told The Washington Post, “and they need to be every bit as effective as the trains. They are not an amenity.”

If escalators are an integral part of the passengers’ ride and experience why don’t they work? Metro interem General Manager Richard Sarles announced today that a group of consultants are being brought in to help solve the “ongoing problems with escalators and elevators.”

About time.

As someone who relies on her own two feet and Metro for all of her travel needs, I’m baffled that it has taken Metro this long to admit that this issue is worthy of recruiting outside help. If it don’t work, fix it. If you can’t fix it, try and find someone who can.

Rachel moved to DC in the fall of 2005 to study Journalism and Music at American University. When she’s not keeping up with the latest Major League Baseball news, she works on making music as an accomplished singer-songwriter and was even a featured performer/speaker at TEDxDupont Circle in 2012. Rachel has also contributed to The Washington Examiner and MASN Sports’ Nationals Buzz as a guest blogger. See why she loves DC. E-Mail:

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2 thoughts on “Metro Recruits Outside Help To Fix Escalator Outages

  1. The outages are absolutely sickening

    Anyone try going up at Chinatown in the mornings?

    They have yet to have both escalators working in probably 2 years.

    2 years….what a crock of crap

  2. Gallery Place in the morning? How about Gallery Place in the evening? And weekends! Talk about a bottleneck.